ELD Support
Get answers to your ELD-related questions
FMCSA provides answers to frequently asked questions about ELDs. Consult the FAQs when you have an ELD-related question, as the answer may already be at your fingertips. If you need further assistance, points of contact are listed below.
Read the FAQs
FMCSA ELD Information Line
If you have a question for FMCSA's ELD Team, contact us at ELD@dot.gov or 800-832-5660.
Email the ELD Team
Login.gov Registration
For assistance creating or accessing your Login.gov account, visit https://login.gov/contact.
Visit Login.gov
ELD-Related Complaints
You can submit complaints regarding coercion or harassment, or regarding non-compliant ELD providers through FMCSA's National Consumer Complaint Database.
Submit a ComplaintELD Malfunction Extension Requests
A motor carrier seeking to extend the period of time permitted for repair, replacement, or service
of one or more ELDs may request an extension per 49 CFR part 395.34.
HOW TO REQUEST AN EXTENSION
To request an extension from the FMCSA Division Administrator in the Field Office in your state, you may contact the office directly. FMCSA Division Office contact information can be found at: https://www.fmcsa.dot.gov/mission/field-offices.Extension Requests Must Include the Following:
- Legal name, principal place of business address, and USDOT number of motor carrier
- Name, address, and telephone number of the motor carrier representative filing the request
- Make, model, and serial number of each ELD
- Date and location of each ELD malfunction as reported by the driver to the carrier
- A concise statement describing actions taken by the motor carrier to make a good faith effort to repair, replace, or service the ELD units, including why the carrier needs additional time beyond the 8 days provided by 49 CFR Part 395.34.