Are you experiencing a malfunction of your Electronic Logging Device (ELD) as a result of the Microsoft application outage? Give your ELD provider a call and remember to use paper logs in accordance with regulations if your device is not functioning properly. Click here for additional guidance and helpful FAQs.
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FAQ Get answers to ELD-related questions

FMCSA provides answers to frequently asked questions about ELDs. Consult these FAQs when you have an ELD-related question, as the answer may already be at your fingertips.

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What is the process for transferring data via email?

If the driver is using a “telematics” electronic logging device (ELD) with email capabilities, the authorized safety official may request that the electronic data transfer file be sent as an attachment to an email. This email address is preprogramed in the ELD by the vendor. The safety official will provide the driver with a routing code to reference in the email.

Last Updated : March 10, 2022