Three best practices to help your customers stay in compliance.
Electronic Logging Devices
ELD Provider Best Practices
Following these recommendations can help your customers stay in compliance with FMCSA.
ELD providers play a critical role in making sure the motor carrier industry has access to the technology they need to stay compliant with ELD regulations. Below are some tips you can follow to help your customers stay in good standing with FMCSA.
Keep your Device Listing Up-to-Date
This includes your contact information, user manual, and software version.
Motor carriers, drivers, and safety officials will rely on this information to operate your ELDs.
Access real-time information summarizing the validation status of files that have been transferred by your customers from your devices to the FMCSA eRODS Web Service, as well as detailed tracking of any errors in file structure to be remedied. To access the report for your device(s), log into the ELD Provider Portal, go to “Manage Your Devices,” select a device and click on “Data Transfer Summary” at the top of your device detail page.
Other Recommended Steps
Read and understand the technical specifications in the ELD rule.
If your device supports telematics, use the Web Services and email test procedures provided by FMCSA to ensure your device is able to successfully transfer files to the Web Service. Full details are in the ICD/Web Services Development Handbook in the ELD Provider Portal.
Check the safety official view of test files you have successfully submitted via the test procedures, or successfully run through the FMCSA File Validator, and compare them to your ELD display. Log into the ELD Provider Portal for more details.