Q&A: FMCSA addresses your technical questions
As announced on October 20, 2017, ELD providers are able to verify successful submission of your ELD data files via Web Services. Below are some frequently asked questions on this process to assist you in conducting a successful test.
Q: What does the response “InvalidRegistrationData” mean when I submit a Ping request using the “test” information provided by FMCSA?
A: There is no test mode provided for the Ping request. Any Ping requests sent with the test value provided by FMCSA will return this invalid registration data message.
Q: When submitting a request to the ELD submission service, I am receiving the response below. How can I resolve this?
An error occurred while making the HTTP request to https://eldws.fmcsa.dot.gov/ELDSubmissionService.svc. This could be due to the fact that the server certificate is not configured properly with HTTP.SYS in the HTTPS case. This could also be caused by a mismatch of the security binding between the client and the server.
A: This is an error which comes from the .Net framework choosing to use a security protocol other than TLS 1.2. You can resolve this by applying the following setting prior to making the call to the ELD Service:
ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls12;
Q: I am receiving a response with code 403 from the ELD submission service. How do I resolve this?
A: You will receive a 403 response if you have not correctly associated your client certificate with your request. The methods for making this connection will vary by device. This message indicates that the issue is with how the certificate is being sent, rather than with the certificate itself.
Q: When submitting the request I am getting no response back at all. How can I resolve this?
A: If you are using Java, check your default settings. By default, Java does not send the Action header defining the SOAP function to be called in the SOAP header. Try adjusting this setting and re-submitting.
More questions are answered in the updated ELD Technical Specification Frequently Asked Questions. These questions and answers are intended to assist ELD providers in creating ELDs that comply with the ELD rule.
Have additional questions? Let us know.